Leading nonprofits choose Engage USA for lockbox services. At Engage USA, our lockbox specialists are here to manage everything from start to finish. 

Lockbox, also known as caging, is the bundle of services involved in direct mail fundraising, including:

• Mail pickup and transport

• Mail sorting

• Donation processing

• Mailing list maintenance

Engage Lockbox Services: Why Choose Us?

At Engage USA, our goal is to help you maximize your fundraising efforts. Our lockbox services feature:

• Accurate data: We ensure your data lists are accurate and error free. Our proprietary systems find and correct addresses, errors, and identify duplicates. In fact, we have an entire team dedicated to hand correcting addresses that need a human eye.

• Streamlined processes: Your mail is safe with us. Our fleet of 12 high-speed digital process scanners open and process mail in one straight line. This means:

  • There is no outside intervention

  • Mail cannot get lost, misplaced or delayed

  • Front and back image capture of each and every piece of mail

• Advanced reporting: We’ve developed software that produces better data and customized technologies to meet our clients’ needs. Our advanced reporting gives you clearer insight into your donor base and how to run more successful fundraising campaigns.
  

• Personalized service: You can access and view all of your reports online whenever you want. We also reach out to you daily by phone or email to give you a report and answer any questions you may have.
  

Data and Reporting: Our Approach

We scan every piece of mail that comes in the door, both front and back. This gives our clients real time image-based analytics and reporting. You can see everything that we can see.

Our approach features:

• Transparent reporting: We provide our clients with customized search and reporting options that update your fundraising results accurately and in real time.
  

• Imaging and automation: We utilize state of the art banking software which allows your donations to be processed electronically and deposited immediately into your account. Our proprietary, donor based software provides our customers with the most efficient:

  • Mailing

  • Processing

  • Data cleaning
    

Contact Us

To learn more about how we can help you with your next fundraising campaign, contact us.